Complaints
Our promise you
At NFP, we are committed to providing you with excellent customer service, but we accept that occasionally things may go wrong. Should this happen, we want to rectify things quickly for you and we appreciate the opportunity to put things right.
We will take your complaint seriously and we commit to investigate your concerns comprehensively in order to achieve a fair outcome.
How to make a complaint
You can raise your complaint by phone, in person or in writing via post or email through the following contact details for Buy Health Insurance:
Contact Name: Colm Power
Phone Number: 01 210 0210
Email Address: eurnfpcomplaints@nfpireland.ie
Address: Second Floor, Block 4, The Arch, Blackrock Business Park, Carysfort Avenue, Blackrock, Co. Dublin, A94 A0D0, Ireland